Round Rentals Terms & conditions of hire agreement
These Terms and Conditions are the standard terms which apply to the hire of Golf equipment supplied by Round Rentals, a sole trader whose main trading address is 7 Dunira Court, Auchterarder. Scotland PH3 1GT, where You are hiring Golf equipment as a Consumer as defined in these Terms and Conditions.
Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Business Day” means, any day other than a Saturday, Sunday or bank holiday;
“Calendar Day” means any day of the year;
“Consumer” means a “Consumer” as defined by the Consumer Rights Act 2015, that is to say an individual who hires Golf Equipment for his/her personal use,
“Contract” means the contract for the hire of the Golf equipment by You from Us,
“Deposit” means the sum payable at the time of Your Order that is required to secure your Order;
“Golf equipment” means Golf clubs set and any accessories provided as per the order, supplied by Us and hired by You subject to these Terms and Conditions;
“Golf equipment insurance” means a fee paid by You which covers any accidental damage to Golf equipment that would otherwise incur charges,
“Hire Period” means the period for which You will hire the Golf equipment;
“Month” means a calendar month;
“Price” means the total price payable for the hire of the Golf equipment
“Order” means Your order for the Golf equipment;
“Order Confirmation” means Our acceptance and confirmation of Your Order
“We/Us/Our” means Round Rentals a sole trader, whose registered address is 7 Dunira Court, Auchterarder. Scotland. PH3 1GT
“You” means you, the hirer of the Golf equipment.
Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail, text message or other means.
Information About Us
Round Rentals, is a sole trader whose main trading address is
7, Dunira Court, Auchterarder. Scotland. PH3 1GT
These Terms and Conditions govern the hire of Golf equipment from Us and will form the basis of the Contract between Us and You. Before completing Your Order, please ensure that You have read these Terms and Conditions carefully. If You are unsure about any part of these Terms and Conditions, please contact Us for clarification.
Your Order constitutes a contractual offer that We may, at our discretion, accept.
A legally binding contract between Us and You will be created upon Our acceptance of Your Order, indicated by Our Order Confirmation, and Your payment of the Order. Order Confirmations will be provided in writing once date, time and location has been agreed payment has been accepted. We will send confirmation by e-mail, text message, fax or other means.
Golf equipment Details
The Golf equipment supplied by Us is checked for any faults and thoroughly cleaned prior to commencement of the Hire Period.
We will provide you with Golf equipment specified on your order form to our best ability and where items are unavailable we will provide Golf equipment with similar specification
Your Order and Rules of Hire
When making Your Order, You will be required to supply the following information:
Mobile Phone No;
Home Address including city, country and Post/Zip code;
Name of Hotel or Accommodation in Scotland
Delivery Address and Postcode
Delivery Time and Collection Time
The Hire Period shall be chosen in Your Order and confirmed in Our Order Confirmation.
Unless it is expressly stated otherwise, the Hire Period begins at time of delivery by Us to You on the first day of the Hire period as stated in the order confirmation and ends when We collect the equipment from You on the final day of the Hire Period as stated in the order confirmation.
You may extend the Hire Period by contacting Us via telephone or email. Extended Hire Periods (subject to availability of clubs and/or equipment) shall be charged at our normal extra day rate.
Fees and Payment
When placing Your Order, You will be required to pay 50% of the total Price to secure your Order.
The Price for the Golf equipment will be that shown in Our price list current at the time of Your Order.
All equipment hired from Round Rentals will be transacted with a valid credit card through our secure payment gateway.
You agree for Round Rentals to charge your credit card for any amounts due as per your online booking for the entire hire period and by accepting this agreement you authorise Round Rentals to make this charge.
In addition, by accepting this agreement you authorise Round Rentals to charge your credit card for any lost, broken, stolen and/or non-returned equipment payable under these terms and conditions.
We may, from time to time, offer special prices, discounts and other promotional offers. Any such special prices will be valid only for the period advertised. Orders placed during such a period will be accepted at the special price even if We do not accept the Order until after the period has expired.
All Prices include VAT at 20%. If the rate of VAT changes between the date of Your Order and the date of Your payment of the Price, We will adjust the rate of VAT that You must pay. Changes in VAT will not affect any Prices where We have already received payment in full from You.
You may cancel Your Order at any time before the start of the Hire Period by emailing firstname.lastname@example.org , subject to the following cancellation charges:
For Orders cancelled more than 12 weeks before the start of the Hire Period, you will receive a full refund.
For Orders cancelled less than 12 weeks but more than 4 weeks before the start of the Hire Period, We will charge £15 per set and refund the balance of the total order.
For Orders cancelled less than 4 weeks but more than 48 hours before the start of the Hire Period, we will charge You 25% of your total order cost.
For Orders cancelled less than 48 hours before the start of the Hire Period, we will charge you 50% of your total order cost.
We may, at Our sole discretion, reduce or waive any of the charges detailed above if Your cancellation is due to exceptional circumstances.
Collection, Hire and Return
The Hire Period begins on the date stated in the Order Confirmation. This is the time from which We deliver your Golf equipment and you sign for acceptance of the same.
If more than one set of Golf equipment has been booked, photo ID will need to be produced by additional golfers at the start of the Hire Period.
You should check the Golf equipment upon delivery/collection. If any items are missing or visibly damaged, You should inform Us immediately. We will use all reasonable endeavours to replace missing items or damaged Golf equipment. By signing our paperwork, you confirm that the Golf equipment is:
a) in a good technical, safe and clean condition, and
b) meets the requirements as stated in the order form.
We are required by law to provide consumers with goods that are of satisfactory quality, fit for purpose, and in accordance with descriptions, samples, models and other pre-contract information provided by Us. Our failure to comply with the above will render the goods ‘damaged’ and/or ‘faulty’. If, upon delivery inspection, You discover any damage or fault with the Golf equipment, please inform Us and We will use all reasonable endeavours to repair or provide a suitable replacement for the faulty/damaged item. If We are unable to repair or replace the Golf equipment, or if You would prefer to reject the damaged or faulty Golf equipment, We will offer you a refund for the Hire Period. Any refund due to You will be made as soon as is reasonably possible, and in any event within 14 calendar days of the commencement of the Hire Period. Refunds will be made using the same payment method originally used by You unless you specifically request a different method.
The Hire Period ends when Golf equipment is collected at the time and date stated in the Order Confirmation. Any Golf equipment returned late will incur an excess charge of £15 per day (with the first day taking effect one day after the date stated in the Order Confirmation.) Golf equipment may be returned early; any early return of Golf equipment must be agreed with Us and is subject to Our ability to collect the Golf equipment. Alternatively, the Golf equipment can be returned to Us at our main trading address. We are unable to issue any refunds for the early return.
Golf Equipment Insurance
Failure to return the clubs at the end of the hire period or when requested to do so by Round Rentals will result in our charging your credit card the full amount of the manufacturers recommended retail price for the equipment, in addition to any charges for the hire period.Insurance is available at a rate of £10 for each set of clubs booked and when purchased will limit your liability for broken clubs and/or equipment provided that all parts of the broken item are returned. If not then the club/piece of equipment will be deemed as lost or stolen.
Golf Equipment Insurance Covers the following:
Any accidental damage to Golf equipment whilst in Your possession and in proper use.
The Golf Equipment Insurance does not cover malicious or deliberate damage or that which, in Our opinion, has been caused by carelessness or improper use.
If You do not purchase the Golf Equipment Insurance, You will be responsible for any and all damage to and/or loss of the Golf equipment.
Charges in respect of broken/damaged and/or lost/stolen equipment, will be as detailed in the table below:
|Type of club or Equipment||Broken/Damaged (with insurance)||Broken/Damaged (no insurance)||Lost/Stolen (with insurance)||Lost/Stolen (no insurance)|
We will be responsible for any foreseeable loss or damage that You may suffer only as a result of Our breach of these Terms and Conditions or as a result of Our negligence. Loss or damage is foreseeable only if it is an obvious consequence of Our breach or negligence or if it is contemplated by You and Us when the Contract is formed. We will not be responsible for any loss or damage that is not foreseeable.
In any event, Our total liability under these Terms and Conditions shall be limited to the value of the Contract between Us and You, that is, the total Price payable by You.
Nothing in these Terms and Conditions seeks to exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
Nothing in these Terms and Conditions seeks to exclude or limit Our liability with respect to Your legal rights as a consumer. For more information on your legal rights and on the remedies you may be entitled to if something goes wrong, please contact Us or contact your local Citizens Advice Bureau or Trading Standards Office.
Complaints and Feedback
We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that Your experience as a customer is a positive one, We nevertheless want to hear from You if You have any cause for complaint.
If You wish to complain about any aspect of Your dealings with Us, please contact Us by email or telephone:
Tel: +44 (0)7818 486093
When you place an order on our website, you are connected to our secure server. The secure server software (SSL) encrypts all information you input.
We do not hold any bank/credit card information this is sent directly to our payment partner.
How We Use Your Personal Information (Data Protection)
All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and Your rights under the GDPR.
We use third party Stripe to process card payments. Stripe will only use contact details to send receipts. All credit card data is sent directly to Stripe and no payment data is held on our server. Your contact details will not be shared with anyone. If you want to remove your contact details or learn about how Stripe processes personal data, please visit https://stripe.com/en-GB/legal
For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Notice available at www.roundrentals.co.uk/privacypolicy
Governing Law and Jurisdiction
These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of Scotland and the Scottish Courts shall have jurisdiction in any disputes between the parties
As a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency